Privacy policy
Effective Date: 04.08.2025
At Moto Hub (referred to as “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us through advertising, forms, or services.
1. Who We Are
No 05, Al Naboodah Complex, Al Badia, Nad Al Hamar, Dubai, UAE
2. What Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Motorcycle brand/model (if shared)
- Location (city or region)
- Purchase or inquiry history
- Website usage data (e.g., IP address, browser type)
- Social media profile (if interacting via Meta lead forms)
3. How We Collect Information
We collect your information when you:
- Fill out a contact or lead form on our website or social media
- Subscribe to our newsletter or WhatsApp broadcast
- Interact with us through ads or promotions
- Visit our website (cookies and tracking tools may collect limited technical data)
4. How We Use Your Information
We may use your data to:
- Respond to your inquiries or service bookings
- Fulfill product orders or workshop appointments
- Send updates, offers, or marketing messages (if you opted in)
- Improve our website and customer experience
- Run targeted ads on platforms like Facebook, Instagram, and Google
5. Sharing of Information
We may share your data with trusted third-party service providers for the following purposes:
- Marketing and advertising (e.g., Meta, Google)
- Payment processing
- Website analytics
- Delivery or logistics (if applicable)
We do not sell your personal information.
6. Cookies and Tracking Technologies
We use cookies and tracking tools such as Meta Pixel and Google Analytics to:
- Understand visitor behavior
- Measure the performance of our ads
- Improve your browsing experience
You may disable cookies in your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To make a request, please contact us at info@motohub.me
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
9. Data Security
We use industry-standard measures to protect your personal data from unauthorized access or misuse.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Moto Hub
info@motohub.me
+971 4 239 3000 (Calls)+971 56 371 1000 (WhatsApp)